Services / Process Automation

Process Automation

From rule-based RPA to reasoning-based AI agents

Overview

Robotic Process Automation (RPA) was the first wave of process automation. It works by recording and replaying human actions across UIs and systems - brittle, maintenance-heavy, incapable of handling variation.

AI agents are the second wave. Unlike RPA bots that follow scripts, AI agents reason. They read documents and extract structured data regardless of format variation. They handle exceptions by applying judgment.

NINtec's Process Automation practice migrates clients from legacy RPA to AI agents - using LangChain and LangGraph for agent orchestration, Anthropic Claude as the reasoning engine, and existing client systems as tool integrations.

Why NINtec

  • AI-first engineering methodology
  • 30+ Fortune 500 clients
  • 452 engineers across 30 countries
  • Fully self-funded growth

Capabilities

AI agent design and deployment - task agents, orchestrator agents, multi-agent networks
LangChain / LangGraph agentic workflow engineering
Legacy RPA migration (UiPath, Blue Prism, Automation Anywhere to AI agents)
Document intelligence - intelligent data extraction from invoices, contracts, forms
Email and communication automation - AI reading, routing, drafting, responding
ERP and CRM process automation - SAP, Salesforce, Oracle, Dynamics integration
Financial process automation - AP/AR, reconciliation, reporting, compliance
HR process automation - onboarding, document processing, payroll data flows
Process mining - discovering automation opportunities from event log analysis
Workflow orchestration - Apache Airflow, Prefect, Temporal

How We Use AI

Claude serves as the reasoning engine inside deployed AI agents.

LangGraph manages the state machine of complex multi-step agent workflows.

Claude analyzes existing process documentation to identify automation opportunities.

AI generates test cases for agent workflows including edge cases and exception paths.

Technology Stack

Agents

LangChain, LangGraph, AutoGen, CrewAI

LLM

Anthropic API (claude-sonnet-4-6), OpenAI, Ollama

RPA Migration

UiPath, Blue Prism, Automation Anywhere (source)

Orchestration

Apache Airflow, Prefect, Temporal, AWS Step Functions

Document

AWS Textract, Azure Form Recognizer, Google Document AI

Integration

REST APIs, SOAP, SAP BAPI, Salesforce API, MuleSoft

Case Study

Top 10 Indian Bank: 85% reduction in compliance processing time. NINtec replaced manual regulatory reporting across 14 SEBI/RBI frameworks with an AI agent - zero late submissions since deployment.

Full case study

Frequently Asked Questions

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